Education, Training, & Coaching

The evolving healthcare landscape presents tremendous opportunities and challenges to providers who are expected to improve health outcomes and patient experience while containing healthcare costs. Success in this dynamic environment requires providers to maximize their care teams, provide comprehensive care management and coordination, manage population health, and efficiently use health information technology to support patient-centered care delivery. Through PRHI, skilled trainers and coaches help providers mobilize for a value-based healthcare environment.

  • Champions Programs

    JHF has demonstrated the important role that leaders or champions play in conceiving, testing, and sustaining quality improvement in health care; and develops and funds an annual program aimed at elevating the skills, knowledge and quality improvement experiences of those committed to the highest level of patient quality. Past Champions programs have included Physician Champions, Nurse Navigator, Pharmacy Agents for Change, EMS Champions, Medical Assistant/Licensed Practical Nurse Champions, and Community Health Worker Champions.

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  • Centers of Excellence Learning Network
    The Opioid Use Disorder Center of Excellence (COE) Technical Assistance Project provides technical assistance to the Commonwealth’s 45 COEs, which are funded by the Pennsylvania Department of Human Services. The University of Pittsburgh, School of Pharmacy, Program Evaluation and Research Unit (PERU), along with Community Care Behavioral Health Organization (CCBHO), Pittsburgh Regional Health Initiative (PRHI) and Dr. Poonam Alaigh, provide technical assistance, learning networks, and curriculum that is specific to the needs of each COE. The COEs ensure effective care coordination, integrate physical and behavioral health needs for every patient with an Opioid Use Disorder (OUD), and increase access to Medication-Assisted Treatment (MAT).
  • Feinstein Fellowships

    The Foundation runs annual fellowships that provide graduate students in health-related fields with interdisciplinary interaction: Patient Safety (focuses on quality and safety in healthcare settings and provides participants the opportunity to apply learnings in a real-world healthcare setting), Jonas Salk (focuses on changing practice, policy, and perspectives around a health issue), and Death and Dying (explores the medical, legal, social, cultural-familial, and spiritual components of end-of-life care, using JHF's Closure model).

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  • Internships

    Graduate students who are passionate about innovations in healthcare delivery, policy, and patient safety can pursue their interests through paid summer internship opportunities with the Jewish Healthcare Foundation and its supporting organizations. Recruitment for the 2018 summer internship is now closed. Internships are available during the school year as well, although the program is less formal.

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  • Long-Term Care Champions Training Center

    Across southwestern Pennsylvania, JHF is providing training for certified nurse assistants and licensed practical nurses at skilled nursing facilities. JHF’s experienced trainers and coaches have developed customizable courses around quality improvement education and coaching, work flow design and process improvement, leadership and communication, customer service in long-term care, and dementia awareness and education. The trainings have also included Mental Health First Aid and abuse prevention for families and caregivers who care for seniors. Across the State, JHF also provides courses on end-of-life and palliative care, as well as Pennsylvania Orders for Life-Sustaining Treatment (PA POLST), the Commonwealth’s endorsed program to help seriously ill patients indicate the treatment they want or do not want to receive in a medical crisis.

  • Primary Care Practice Transformation

    PRHI has developed a comprehensive, customizable curriculum that integrates electronic health record meaningful use standards with Patient-Centered Medical Home (PCMH) standards and incorporates practical, real-life examples of how to implement and optimize patient-centered workflows for NCQA PCMH certification. PRHI also provides coaching and project management support for PCMH recognition applications.

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  • Quality Improvement Training and Coaching (PPC)

    PRHI provides training in our flagship quality improvement methodology, Perfecting Patient Care℠(PPC), which is based on Lean concepts and Toyota Production System's industrial engineering techniques. Offered in a variety of formats—including open or customized PPC Universities, Lean introduction, kaizen events, and on-site coaching for executives, managers, and frontline workers—PPC helps transform organizations into Lean healthcare industry leaders.

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  • Tomorrow's HealthCare TM

    Tomorrow's HealthCare TM is PRHI's web-based Quality Improvement tool intended for healthcare executives and managers to lead sustained and rapid corrective action within frontline care teams.

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